Frequently Asked Questions
Below you’ll find a list of frequently asked questions. These questions are usually asked just before a customer purchases one of our products.
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1. What is Jamz Hair Care?
Jamz Hair Care is a brand dedicated to providing high-quality hair care products that promote healthy hair growth, hydration, and overall hair wellness. Our products are infused with natural ingredients like Biotin and Peppermint to ensure the best care for your hair.
2. Where can I buy Jamz Hair Care products?
Our products are available for purchase exclusively on our official website JamzHairCare.com. We offer convenient online shopping with domestic shipping. All orders are processed and shipped within 48 hours.
3. Do you offer international shipping?
- No, we ship our products domestically at this time. We will be offering World Wide Shipping very soon. Domestic shipping fees and delivery times may vary depending on the destination.
4. Are your products suitable for all hair types?
- Yes, our products are formulated to be effective for all hair types, including curly, wavy, straight, and coily hair.
5. Are Jamz Hair Care products safe for color-treated hair?
- Absolutely! Our products are safe for color-treated hair and can help maintain the vibrancy and health of your colored hair.
6. How often should I use Jamz Biotin Rosemary Mint Growth Drops?
- For best results, we recommend using the oil 2-3 times a week. You can adjust the frequency based on your hair's specific needs and response to the product.
7. Are your products cruelty-free?
- Yes, we are committed to being cruelty-free. None of our products are tested on animals.
8. How can I track my order?
- Once your order is shipped, you will receive a confirmation email with a tracking number. You can use this number to track your order on our website or the carrier’s website.
9. Can I change or cancel my order after it has been placed?
- If you need to change or cancel your order, please contact our customer service team as soon as possible. We will do our best to accommodate your request if the order has not yet been processed. Support@JamzHairCare.com
10. What is your return policy?
- We offer a 30-day return policy for unused and unopened products. If you are not satisfied with your purchase, please contact our customer service team to initiate a return. Support@JamzHairCare.com
11. How can I contact Jamz Hair Care customer service?
- You can contact our customer service team via email at support@jamzhaircare.com or by filling out the contact form on our website. We aim to respond to all inquiries within 24 hours.
12. Do you offer any promotions or discounts?
- Yes, we frequently offer promotions and discounts. Sign up for our newsletter to stay updated on the latest deals and special offers.
